Seniors Living
Protecting residents takes more than good intentions; it takes verifiable execution.
What Success Looks Like in
Seniors Living
Safe, consistent care. Confident staff. Proof when it matters.
Residents are safe, supported, and checked on as expected
Falls risk is reduced through consistent routines and documented prevention steps
Critical equipment is ready (and verified), not “assumed” ready
Incidents are escalated fast, with clear accountability and follow-through
Leadership has audit-ready visibility across floors, shifts, and sites
Families gain confidence through consistent, reliable operations
The Operational Roadblocks
Challenges that create risk, stress, and inconsistency, especially under staffing pressure.
Staffing shortages, turnover, and constant onboarding
Paper logs and manual binders that get missed, lost, or backfilled
Inconsistent routines across shifts (rounding, checks, housekeeping, safety)
Communication gaps between care, maintenance, and leadership
No real-time visibility into what was done, when, and by whom
Delayed response when something fails (equipment, safety, cleanliness, resident needs)
How Command Center Solves It
A mobile-first platform that brings structure, visibility, and accountability to daily care operations.
Digitize routines and safety checks by room, wing, floor, or asset
Verify completion with time/user/location-stamped proof (audit-ready)
Trigger real-time alerts and escalation when a task is missed or fails
Standardize shift handoffs with clear status, notes, and follow-ups
Speed up onboarding with templated workflows and step-by-step guidance
Give leadership a live dashboard to manage by exception (not chase updates)
Common Seniors Living Workflows
Resident Safety & Wellness Checks
(alertness, breathing, pain, toileting, hydration/food, transfer, repositioning, mood/behavior, call bell)
Fall Prevention Routines
(hallways clear, spills addressed, lighting checks, footwear/mobility aids available)
Emergency Readiness
(AEDs, oxygen kits, emergency carts, call-bell system status)
Infection Prevention
(hand hygiene observations, high-touch cleaning verification, PPE stations stocked)
Medication / Fridge Safety
(med room fridge temps, expiry checks, out-of-range escalation)
Vendor Verification
(work orders closed with proof, contractor verification, repeat-issue tracking)
A Day in the Life, Transformed
What seniors living operations look like with Command Center.
PSWs start their shift with a clear, prioritized set of room/wing routines
Resident checks and rounding are completed with proof, no guesswork at handoff
If something’s off, a workflow is triggered immediately (care follow-up or maintenance)
Housekeeping and dining routines run on schedule with consistent standards
Emergency readiness checks are tracked and defensible (not “hope and pray”)
Leadership sees live execution across the building, without interrupting staff
